Norbert Kuse Management Consulting for Quality Management (NKQ) - your partner in terms of quality management

Successful entrepreneurs know:

Business success depends on customer satisfaction - i. e. the ability to meet customer requirements regarding quality, costs, keeping of time limits, and service.

NKQ analyses your company and will support you with the further development of existing quality control and the introduction of a quality management system (QMS) according to ISO 9001:2000, ISO 13 485:2003 (for medical products) and (if applicable) with the implementation of the requirements of EU Directive 93/42/EEC for medical products.

QMS is

• the means of organisation for evaluating and meeting of specific customer demands
• the systematic link with all quality relevant activities in an enterprise
• the way for small and medium-sized companies as suppliers to prove evidence for the quality standard expected by industrial consumers

Quality Management

• enhances the company's image and thus offers opportunities to make use of competition advantages
• guarantees a permanent improvement of production and business processes
• facilitates evidence in possible liability and indemnity matters
• reduces the need for external evaluations of the company

Future belongs to integrated management systems that include all processes of an enterprise.

So far, NKQ has developed integrated management systems for three companies, and has set them up in the respective intranet.